FAQ

DMCA & Copyright FAQ

Q1: What is the DMCA?

A: The DMCA (Digital Millennium Copyright Act) is a United States copyright law that provides guidelines for online service providers like CozyAuraHome.biz regarding copyright infringement claims and liability. Our policy is based on these provisions.

Q2: I found my copyrighted work on your site without my permission. What should I do?

A: If you are the copyright owner or their authorized agent, please send us a complete DMCA Takedown Notice to our designated Copyright Agent at social@cozyaurahome.biz. Your notice must include all the required elements listed in our DMCA Policy (Section 2) to be valid.

Q3: What information do I absolutely need to include in a DMCA notice?

A: The most critical pieces are:

  • Clear identification of your copyrighted work (e.g., a link to your original product photo, description, or design).
  • The specific URL(s) on CozyAuraHome.biz where the infringing material is located.
  • Your contact information (email is essential).
  • Statements of good faith belief and accuracy, signed under penalty of perjury.

Q4: I submitted a DMCA notice. What happens next?

A: Upon receiving a complete and valid notice:

  1. We will promptly review and acknowledge receipt.
  2. We will remove or disable access to the allegedly infringing content.
  3. We will notify the user who posted the content and provide them with a copy of your notice.
  4. If the user believes the removal was a mistake, they have the right to file a counter-notification (see our policy, Section 4).

Q5: My content was removed from CozyAuraHome.biz because of a DMCA notice, but I have the right to use it. What can I do?

A: You can file a DMCA Counter-Notification. Send it to social@cozyaurahome.biz with the information required in Section 4 of our policy. This includes a statement under penalty of perjury that the removal was a mistake, and your consent to legal jurisdiction. We will forward it to the original complainant. If they do not take legal action within 10 business days, we may restore the content.

Q6: I am not in the United States. Does the DMCA still apply?

A: While the DMCA is U.S. law, CozyAuraHome.biz respects international intellectual property rights. We use the DMCA framework as our standard procedure for handling all copyright infringement reports, regardless of the complainant’s location. International treaties often provide similar protections.

Q7: What if someone falsely claims I infringed their copyright?

A: The DMCA includes penalties for knowingly submitting a false or misleading claim (misrepresentation). If you believe a notice was filed in bad faith, you may have legal recourse against the complainant. You should also file a counter-notification to have your content restored.

Q8: What is your policy on repeat infringers?

A: We have a strict Repeat Infringer Policy. Users who repeatedly post content that infringes on the copyrights of others may have their accounts terminated and their access to CozyAuraHome.biz permanently revoked at our sole discretion.

Q9: Does this process apply to trademarks or other intellectual property?

A: This specific policy and email address (social@cozyaurahome.biz) are for copyright infringement claims under the DMCA. For issues regarding trademark infringement, privacy, or other legal matters, please contact us through our main website contact form for direction to the appropriate department.

Q10: Can I report infringement on social media or other platforms you use?

A: This policy and the email social@cozyaurahome.biz are for content hosted directly on the https://cozyaurahome.biz/ website. For content on our social media profiles (e.g., Instagram, Facebook), you must use the reporting tools provided by those specific platforms, as they are the service providers for that content.

Q11: How long does the whole process take?

A: We act expeditiously to remove content after receiving a valid DMCA notice. The counter-notification process involves a mandatory 10-business day waiting period for the original complainant to take legal action before we may restore content. Timelines can vary based on the completeness of the information provided.

Q12: Who should I contact for general legal inquiries that are not about copyright?

A: For general legal inquiries, please use the main contact form on our website. For urgent copyright matters only, use social@cozyaurahome.biz.